Frequently Asked Questions
Is your question not listed? Then please contact our customer service.
WHERE IS MY ORDER?
You can view the status of your order in your account in ‘My Order History’, if it has been marked as dispatched you will have received an email including a tracking number.
WILL MY DELIVERY REQUIRE A SIGNATURE?
Your parcel may require a signature. You can amend your delivery preferences with our courier once they have received your items.
CAN I RETURN MY PRODUCT?
Please refer to our returns page.
CAN I RETURN/EXCHANGE ITEMS PURCHASED FROM YOUR WEBSITE TO A STOCKIST NEAR ME?
No, unfortunately not. These will need to be sent back to us directly.
HOW CAN I GET IN TOUCH WITH YOU?
You can email and call us. We are there for you 24/7, every day.
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Get in touch
Do you have a question about one of our collections, your order or something else?
